Our beautiful alphabet covers can hold a maximum of 32 pages. Therefore, allowing for the customised opening and closing page of each encyclopaedia, the maximum number of letters that we can cater for is 30.
Please make absolutely certain that you double and triple check the spelling of the child’s name before you submit your order as your encyclopaedia will be created around the name as you have provided it. Any alterations necessitate the creation of a completely new book which would have to be charged accordingly.
We are very happy to ship our products worldwide at the appropriate airmail supplement. We will ship to the vast majority of countries. A list of exceptions can be found within the terms and conditions section of our website.
All books are sent by Royal Mail first class with a certificate of posting. We can arrange for guaranteed next day delivery by Royal Mail at the appropriate supplement. Please contact us for further information.
Absolutely, we utilise SagePay for our credit and debit card transactions which means you are 100% protected by their stringent security systems. Your credit or debit card’s details are not even seen by us! Click here for further information.
Of course you do! Whilst the encyclopaedia has been designed to be personal to each individual child, we understand that there are 26 letters of the alphabet to be mastered! With this in mind, the final page of every encyclopaedia features one image representing each of the 26 letters of the alphabet.
We’re very sorry if we have not addressed your particular concern. We are committed to ensuring that you are completely delighted with your purchase and therefore invite you to contact us with any outstanding queries you may have at firstname.lastname@example.org